Real Customer Kitchen Reviews

Traditional Oak Grained Timber Kitchens

Browse DIY Kitchens' kitchens, designed and installed in real homes by real people throughout the UK. All ordered online through our website. Read and watch their thoughts and experiences and also take a look at some of the photos they have sent us.

Showing 21 to 29 of 29 reviews

Cornell Oak

Peter from Nottingham "I received my kitchen exactly as specified, at the agreed time. Everyone was very helpful, right from going into the showroom, being given assistance with placing the order, and even the lads who delivered it.

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Lyndon

Mike - Hampshire "I am writing to tell you that we are so happy with our new kitchen and the whole experience of buying from diy-kitchens. We have recommended you to our daughter and her husband and they have recently ordered their replacement kitchen from you too - we are sure they will be as delighted with it as we are with ours.

My wife wanted a new kitchen and I started to take interest in the idea when she found the diy-kitchens website online, where we could buy new cupboards and doors for little more than the prices of replacement doors only elsewhere. As I would be fitting the kitchen myself, I also liked the idea of the cupboards being delivered already made up, so there would be no flat-packs to wrestle with.

We chose Lyndon oak doors and your Lancaster oak effect cupboards, which would match the doors really well and save us having to buy end panels. It actually took us longer to choose our handles, than to order the cupboards, as diy-kitchens have such a huge number of handles to choose from - we eventually chose some lovely pewter ones.

Once we had submitted our order online, we received a phone call from you to check a few things, as we have a large kitchen, and had ordered complete cupboards for 3 walls, plus replacement doors and drawer fronts only for the island unit. The lady who phoned us was knowledgeable and helpful, making sure that she had fully understood our needs and that we felt confident in our order.

The kitchen was delivered on time, on the arranged day, by 2 really helpful lads - they were careful with the cupboards and happy to put them where we asked (they filled 2 rooms!!). They also ensured that we agreed we had everything on our order and were happy before they left us. We found one damaged door, upon checking, and you sent a replacement without any hassle after we had emailed you a photo of the damage, so we were very happy with that.

When we unpacked everything, we were really pleased with the quality of the solid wood doors and the well-made cupboards. The new kitchen took shape quickly and fitting was easy with all the clips, hinges etc supplied. Once worktops, appliances and new flooring were added, we couldn`t believe the quality look and feel of our new kitchen, and all for a very reasonable price.

Thank you so much, diy-kitchens, for fantastic service and a really great product. We have no hesitation in recommending you."

Croft Washed

Dave - Hertford "Despite a lot of black, the new kitchen bright, airy and seems a lot larger than the old one. Solid wood doors have a really nice feel Careful use of space means we have a lot more usable cupboard space - despite no major change in the layout. We found the website to handle a lot of complexity very elegantly and eased the design process greatly. The confusing way in which the hinge machining on the doors is sold with fitting them is the only letdown here. "

Cornell Sanded

Mr C Anann - London SW11 "Quality of service was fine. Order was conducted online, but was able to speak to an operator and discuss delivery options beforehand so that was good to be able to speak first (just to ensure there was someone there!)."

Cornell Sanded

Mr P Ellison - Leeds "Quality of kitchen is excellent. Good choice of styles and v. well constructed. Very happy with service received."

Cornell Sanded

Mr M Hobbs - Bath - Somerset "We thought the quality and service we received from DIY Kitchens was outstanding for a number of reasons: - The web site was easy to use and offered many features that were well thought out - for example, after selecting a carcass, the automatic prompt to select the correct number and size of doors/drawers fronts. The order summary was also clear and provided all the information we needed to check that we had ordered everything. - The technical support provided by your staff was courteous and just as important well informed and accurate. - Delivery happened exactly when it was supposed to. - A ceramic sink unit that was found to be damaged on delivery was replaced quickly and without question. - The carcasses and doors were well packaged and were delivered in good condition. "

Croft Oak

Lee & Sharon "Hi Matt, Just to say a big thank you to you and your team for all your help and advice. We are over the moon with the finished product and the quality of the units and appliances are outstanding. We will have no hesitation in recommending you to friends and family."

Linwood Oak

Glyn from Devon "Good quality units and helpful delivery drivers. No issues installing apart from one unit which I ordered as dry fit but came glued. I knew I needed to modify it to fit in a small space next to cooker. I managed to do it anyway and didn't bother to notify diy-kitchens of the error."

Linwood Oak

Danny form Grimsby "The quality of the Linwood Oak kitchen is second to non, great craftsmanship and real wood oak doors are beautiful.

The units are ready made which made my job fitting them so much easier, just needed a lot of room to store them.

The worktops aren't from DIY Kitchens as they are a solid surface worktop called Pietra Baltic Brown which just looked perfect for the units.

Along with the downlights and under counter LED lighting We think our kitchen still looks modern rather than too traditional.

We found DIY Kitchens on a Google search and pleased we did. As I am good at woodwork etc myself, I found designing, measuring and ordering very simple, and as we didnt need the kitchen for 8 weeks after the order we were able to change the order upto 2 weeks before delivery which was handy if you decided to amend it...ie a larger wine cooler"

Showing 21 to 29 of 29 reviews
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