Ken from Aberdeen "Started the process by looking at reviews of your kitchens online. All your customers seemed happy with the kitchens and the process of ordering. Prices were amazing and I compared against other manufacturers - 4 of them. Went onto your website and started planning and building our kitchen. Alabaster gloss, handleless, Luca was the kitchen my wife wanted.
Built the kitchen and placed an order. Was a bit worried that I'd missed parts, it wouldn't fit and so on but the checks by your guys caught out a few bits and pieces. Everything was ordered and it was great that I could "delay" the order until everything was ready.
Old kitchen was gutted, and I mean gutted. Back to the bare walls - new insulation, new plasterboard, new wiring, new sockets and light switches - everything. New kitchen arrived bang on time. Fitters were very impressed with the quality and solidity of the kitchen......and the price.
Started to install the kitchen. There were a couple of niggles - drawer facing missing, some end panels in wrong material but you guys sorted it all out very, very quickly so that the build didn't stop.
I got to know a couple of the ladies on the call desk very well and they were extremely professional, helpful, courteous and calm. A credit to your company. Nothing was too much hassle which was great as I was panicking a few times.
The final pieces of the kitchen were installed yesterday - a breakfast bar and the final base units. Everything just looks amazing. Soft close doors are brilliant. Units are of a high quality; everything fits perfectly and there was very little "snagging" done by the kitchen fitters.
We are now not wanting to use the kitchen as it is so immaculate. My wife (the boss) is a very, very happy person. The process is reasonably simple but there can be a few problems, as always, in these sorts of builds but you guys just sorted it all out with the minimum of fuss.
The two fitters are now also recommending DIY Kitchens to their customers as the keep saying they are amazed at the high quality and price of the kitchen. I reckon we would have been 50% more if we had gone to another manufacturer....and I did...4 of them.
I have included some pictures of the whole process. The old kitchen as it was; the kitchen being gutted, the preparation of the kitchen and the final look.
I searched online and went onto the Which magazine which put DIY Kitchens as the number one best supplier. They are right. The quality is very high - prebuilt is just perfect for getting a good kitchen. Worktops are good and cheap when you order along side a kitchen.
Again, many, many thanks for making the process so painless and the team being so helpful, understanding and professional. I must admit I did panic a few times but the team just dealt with the problems in a matter of fact, calm and helpful way. "